Penang Sentral Passenger Guides
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Penang Sentral in Butterworth, Penang, serves as a comprehensive one-stop hub
for transportation. It seamlessly integrates rail, ferry, and bus services into
a central station, making commuting hassle-free for both travelers and locals.
Moreover, Penang Sentral offers additional amenities such as shopping areas and
food courts, creating a complete experience within the facility itself.
The bus terminal at Penang Sentral has taken over as the central bus station,
replacing the Butterworth Bus Terminal. It handles all Rapid and Express buses,
providing convenient connectivity. With connections to the Sultan Abdul Halim
Ferry Terminal and Butterworth Rail Station, Penang Sentral serves as a
convenient transit point for train and ferry passengers. Access to the station
can be obtained by taking a taxi from various locations in Penang, alighting at
the entrance on Level 3, or using KTM, ferry, or Rapid buses that stop at Penang
Sentral.
The station consists of nine levels, encompassing entry and exit points, food
courts, shopping areas, and parking facilities.
Penang Sentral Bus Terminal offers a range of amenities and facilities to
enhance passenger convenience. Washrooms are available on each floor, with
separate facilities for men, women, and individuals with disabilities.
Additionally, there is a dedicated baby room located on Level 2.
For those in need, Penang Sentral Bus Terminal provides wheelchair and baby
stroller loans, which can be rented from the Information Counters on Level 2 or
Level 3.
Level 1 houses the Penang Sentral bus terminal, serving as the arrival and
departure point for buses. Level 2 accommodates ticketing counters and provides
connecting links to the ferry and KTM train station.
Level 3 features the main entrance and drop-off area for taxis. At the time of
writing, Levels 4 and 5 are closed, while Levels 6 to 9 are designated for car
parking. The station layout is designed to be user-friendly, with directional
signboards placed strategically for easy navigation. LCD screens provide
information on bus and ferry timings.
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